January 13, 2016

Cutis Medical Laser Clinics and our employees are passionately committed to fundamentally change the future of medical aesthetic and age management care.

We strive for a workplace environment that fosters collaboration, performance and respect. Working together, we can deliver on our mission and our promises to our patients, colleagues and shareholders.

If this sounds like a fit for you, we would love to hear from you.

Full-time Position Available:

Front Desk Coordinator

Duties and Responsibilities:

  • General communication with patients via email, phone and WhatsApp
  • Reply to prospective patients’ inquiries with customized templates
  • Scheduling consultations in an efficient manner
  • Greeting and checking in patients including preparing patients for consultations
  • Liaising with physicians and therapists to ensure patient flow
  • Evaluate patients’ needs to determine the most appropriate skin care products
  • Checking out and up selling skin care products and treatments
  • Perform follow up calls
  • Assists with opening and closing of the clinic, as scheduled
  • Work with the entire team (including management) to improve systems and procedures in order to enhance the patient experience and achieve clinic’s goals
  • Updates job knowledge by learning about the procedures and products available at the clinic
  • Assists other team members as needed and performs all other related duties as assigned

Requirements:

  • Diploma required. Vocational / Technical training preferred.
  • Three years previous experience in the skincare industry preferably in the medical aesthetic industry
  • Must have excellent phone etiquette, verbal and written English communication skills
  • Ability to maintain client relationships
  • Must be customer service driven
  • Must be dependable and punctual
  • Must have high level of interpersonal skills to handle sensitive and confidential situations

Benefits:

  • No work on Sunday and Public Holidays
  • Attractive individual and team commissions
  • Medical reimbursements
  • Medical/Annual leave

Please send your resume to hr@cutislaserclinics.com